The role of a Chief Operating Officer (COO) is extremely hard to define and multi-layered. It often differs greatly depending on the company size and industry. There are very few books, articles or resources to help answer the question "What does a COO actually do?" Professionals with varying backgrounds ascend to the COO role and succeed in it. But what do they all have in common? What makes a good COO? And what do you need to know/do to become a great one? This event was for both aspiring COOs and current COOs who are looking to further their career development and network with other professionals who are passionate about operations. This is an insightful panel of five amazing operations leaders at different stages of their career, each sharing their experiences scaling their respective businesses. This is a rare opportunity to learn how to best prepare for and succeed in an ops career path.