cONference 2021
cONference 2021

cONference 2021

A cONference for operations professionals.

2 December 2021 ⦿ 2 PM - 6PM GMT (UK time)

icon

Join us for the first ever cONference for startup and scaleup operations professionals.

You will have an opportunity to:

  • DISCOVER what operations is all about from seasoned operations professionals.
  • GROW by learning what it takes to bring you to the next level in your career path.
  • CONNECT with like-minded people by networking in our breakout rooms.
  • CELEBRATE everything that makes an operations career such a fascinating choice!

You might be a seasoned COO or a grad who's just started their operations career, an early stage founder neck-deep in operational challenges or a former consultant considering a role in operations and curious to hear more about this career path... Everyone is welcome. We made sure to plan something in for each and every one of you.

Tickets Available Now!

👉 General Admission ⦿ £35

👉 Early bird tickets (available until 15 November) ⦿ £25 [SOLD OUT]

Schedule

The cONference will be held on 2nd of December 2021 from 2pm to 6pm UK time (GMT).

2:00 PM - 2:10 PM Welcome by Operations Nation team 👋

2:10 PM - 2:40 PM — Connect Zone: networking sessions. Find your tribe!

2:45 PM - 3:30 PM — Discover Panel: exploring different operations specialities

3:30 PM - 4:00 PM — Connect Zone: networking sessions by operations speciality

4:00 PM - 4:15 PM — Break

4:15 PM - 5:00 PM — Grow Panel: exploring challenges faced in different operations careers

5:00 PM - 5:45 PM — Fireside Chat with Allison Pickens (former COO of Gainsight) and Hari Raghavan (CEO of AbstractOps)

5:45 PM - 6:00 PM — Celebrate: awards ceremony to celebrate the most beloved operations communities and tools 🎉

2:00 PM - 6:30 PM Virtual Exhibition Hall of operations tools and service providers (feel free to pop in anytime during the cONference)

Speakers & Panelists

KEYNOTE Fireside Chat speaker
KEYNOTE Fireside Chat speaker

Allison Pickens

Investor & Former COO at Gainsight

Allison Pickens is one of the world’s top experts on how to grow recurring revenue. She is a thought leader on go-to-market strategy for SaaS companies, having coached thousands of CEOs and executives at both Fortune 500 companies and born-in-the-cloud SaaS ventures. She has experience as an independent board director, COO, P&L owner, and investor.

As the former COO at Gainsight, a $1B unicorn and top customer success software company, Allison scaled the company from infancy to a multi-product platform, creating the category of customer success software. Along the way, Allison and her team developed industry-recognized best practices on how the shift to subscription business models has precipitated a new focus on customer centricity and necessitated significant changes in go-to-market strategy and company organization.

Allison was named one of the Top Women in SaaS and Top 50 People in Sales and Business Development. She is part of the Fortune Most Powerful Women community, which recognized the ideas she has shared in hundreds of conferences, blog posts, and podcasts, including The Customer Success Podcast that she hosted. She co-authored a book called The Customer Success Economy, published by Wiley in April 2020.

DISCOVER Panel moderator
DISCOVER Panel moderator

Ben Gateley

CEO (former COO) & Co-founder of CharlieHR, Co-founder of COO Stories

Ben is the co-founder & CEO of CharlieHR: an easy, inclusive HR Software used by thousands of small businesses worldwide to organise and improve their teams and management. CharlieHR advocates the use of workplace culture to help businesses attract great talent, retain it and maximise the potential of their teams.

Ben has been working with his business partner Rob since they were sixteen and started CharlieHR after having launched and operated Born Social (a social media marketing agency) for five years. Ben is the host of The Culture Ops Podcast - a weekly podcast lifting the lid on the challenging situations that affect workplace culture every day. Ben is a keen ultra runner as part of Team Cactus and helps to run TACKERS an international ski camp for children who’ve had organ transplants. You can follow Ben on twitter - @BG.

GROW panelist
GROW panelist

Brooks Busch

CEO & Co-founder of Elate, Host of Aspiring Ops podcast, former VP Ops at Springbuk

Brooks Busch is the co-founder and CEO at Elate, the leading Strategic Planning software built for high growth companies. With a focus on go-to-market strategy, operational alignment, and the customer experience, Brooks has served in executive roles at various stages of high growth companies.

Before launching Elate, Brooks was VP of Operations at Springbuk, helping to scale the company from $100K to $10M in ARR. Prior to Springbuk, he led Channel Partnerships for Gigya across North America. Brooks began his career in operations and go-to-market strategy with ExactTarget, which was acquired by Salesforce.

Host & GROW Panel moderator
Host & GROW Panel moderator

Charlene Chen

COO at Lantum, Co-founder at Operations Nation, Founder of COOhort
DISCOVER panelist
DISCOVER panelist

Gerisha Nadaraju

Head of Business Operations at Dojo, Founder & Host of Product Ops Podcast
KEYNOTE Fireside Chat speaker
KEYNOTE Fireside Chat speaker

Hari Raghavan

Founder & CEO of Abstract Ops, ex-fintech COO
GROW panelist
GROW panelist

Kelsey Traher

COO at Marvel App, Co-founder of COO Stories
DISCOVER panelist
DISCOVER panelist

Maria Gyemant

People & Talent Consultant at The People Collective, @People Ops Founder & Content Curator
GROW panelist
GROW panelist

Marta Kutt

Principal Business Operations at Qatalog
GROW panelist
GROW panelist

Mike Strange

Director of Operations at Just Eat for Business
DISCOVER panelist
DISCOVER panelist

Scott Amenta

Founder of the Chief of Staff Network, Co-founder of Sylva, ex-Chief of Staff
DISCOVER panelist
DISCOVER panelist

Sean Lane

Senior Director, Field Operations at Drift, Host of the Operations Podcast

Sean Lane is the Senior Director of Field Operations at Drift, the world’s leading revenue acceleration platform. He currently oversees Sales and Customer Operations, and has spent time working across all of the company’s Go-to-Market Operations during his tenure at the company. Prior to Drift, Sean spent over five years leading Revenue Operations, Sales Development, and Customer Success teams at Upserve, a restaurant technology company.

Sean is also the host of "Operations", a podcast that goes under the hood of companies in hypergrowth with some of the leading operators from companies like Salesforce, Amazon, Okta, and more.

Virtual Exhibition Hall

DATA PROTECTION
DATA PROTECTION Trust Keith is the all-in-one data protection solution for VC-backed startups and scaleups. Get the benefits of a dedicated data protection expert and a platform - rolled into one.
EXEC SEARCH / RECRUITMENT
EXEC SEARCH / RECRUITMENT JBM is a values driven search firm that places COOs and future Ops leaders into VC backed startups and scaleups on a permanent or interim / project basis. They also have one of the UK’s most popular business podcasts, 40 Minute Mentor, which has featured a number of top scaleup COOs as well as other world class leaders including Mo Gawdat, Grace Beverley and Sir Clive Woodward.
NO CODE AUTOMATION
NO CODE AUTOMATION Next Matter is an all-in-one platform that makes orchestrating, tracking, and executing operations easier and faster than ever. No code, consultants, or IT project management required. Our customers - like Spreetail, Shift,, and Trade Republic - build and launch fully-integrated operations processes and tools at a fraction of the time and cost required for enterprise SaaS solutions.

ACCOUNTING
ACCOUNTING Onside Accounting are Chartered Accountants and Business Advisers based in London. They have a particular passion and expertise for supporting high-growth start-ups in the UK. They handle everything from core compliance, fully outsourced finance function, tax issues such as R&D and share schemes, Xero integration and much more.
STRATEGIC PLANNING
STRATEGIC PLANNING Elate is the leading Strategic Planning software built to help high growth companies communicate their vision, create alignment, and track performance all in one place. Elate also have Aspiring Ops podcast dedicated to amplify the voices of world-class Strategy & Operations leaders as they share their personal stories and provide practical steps towards success.

Sponsors

image

Hosts

image

Astrid Verstraete

Co-Founder of Operations Nation

Also Co-Founder of Ops Stories, Operations Consultant at Kibun Consulting

image

Aušrinė Keršanskaitė

Co-Founder of Operations Nation

Also Co-Founder of Ops Stories, Head of Operations at Sphere

image

Charlene Chen

Co-Founder of Operations Nation

Also COO at Lantum, Founder of COOhort, Advisory Board Member of SOS at JBM, Board Member of AZA

"We wanted to create an accessible space where any operations professional can easily find the right resources and content to thrive in their careers." — Astrid, Aušrinė and Charlene

Read more about Operations Nation here. Follow us on LinkedIn and Facebook, and subscribe to our newsletter. Or, get in touch - we'd love to hear from you!

Operations Nation 2021 | Get in touch