💡 Why automation is critical for operations

💡 What kind of tasks can be automated

💡 Which tools and technologies to use (and when to consider switching from low-code/no-code to other tools)

💡 How to get started with automation

💡 How to get buy-in from senior stakeholders

💡 Why you should understand the human element of automation if you want to succeed

💡 Why knowledge management is important

💡 The role of tools and technologies

💡 How to know if your efforts are making an impact

💡 How to create a culture of documentation and accountability

💡 The right time to start thinking about knowledge management

💡 Other practical tips for success

💡 Why intentional communication is important

💡 What you should optimize for

💡 How to build and implement systems that can scale as your company grows

💡 The role of technology - both good and bad

💡 What pitfalls you should (try to) avoid

💡 When it’s time to press the reset button

This series is intended to be:

An opportunity for operations professionals to learn from seasoned operations leaders who have wrestled with a multitude of challenges in the areas of knowledge management, automation, and communication/collaboration.

A resource for anyone who’s wondering what operations professionals do - and why our work is essential to helping businesses survive and thrive.

This series is not intended to be:

An end-all-be-all guide to the operations topics above. Our experts are here to share advice based on their own experiences, but there’s no one-size-fits-all solution to these challenges. We hope that the stories and tips you hear will inspire you and guide you on your path to discovering your own solutions to the issues you’re facing.

Qatalog is an Enterprise Intelligence platform that helps teams work faster and smarter.

It uses AI to enable real-time access to knowledge and information across your tools and applications. This means anyone can ask a question and receive an accurate response in seconds, no matter where the information is stored.

Founded in 2019, Qatalog has raised $26m in venture funding from backers including Atomico, Mosaic, Zoom, and Salesforce Ventures.