Last updated: June 2025
Introduction
Welcome to Operations Nation Ltd., registered in England and Wales under company number 13420934, located at 20-22 Wenlock Road, London, N1 7GU. For questions or concerns, please contact us at hello@operationsnation.com.
Operations Nation connects current and future operations leaders - primarily in the technology space - through a professional community that supports learning, networking, and career development.
These Terms primarily apply to individuals who apply for or purchase a membership with Operations Nation.
By joining as a member, you agree to these Terms. If you do not agree, please do not join or use the community.
If you engage with Operations Nation in other ways - such as subscribing to our newsletter or attending events without being a member - certain sections of these Terms (such as Member Conduct, Intellectual Property, and Liability) may still apply to you where relevant.
Please also refer to our Privacy Policy for information on how we handle your personal data.
Membership Eligibility & Access
Membership is offered through an application process or via invitation. We reserve the right to assess eligibility based on professional background and community fit. Access is granted solely to the individual approved and is non-transferable.
You are responsible for maintaining the confidentiality of your login details. Report any suspected security issues to privacy@operationsnation.com.
Membership Fees
Operations Nation offers paid membership starting 20 May, 2025.
Standard membership is available at £19 per month or £190 per year, payable in advance. All memberships operate on a rolling basis and will auto-renew at the end of each billing cycle unless cancelled beforehand.
You have the right to cancel your membership within 14 days of purchase for a full refund.
After the 14-day cooling-off period, all fees are non-refundable, and cancellation will take effect at the end of your current billing period. No partial refunds are issued.
Additional membership tiers or benefits may be introduced in the future. We will communicate these clearly, with the option to opt in.
We reserve the right to adjust membership pricing with at least 30 days’ notice to existing members.
Member Conduct
Members are expected to:
- Contribute positively and constructively.
- Be respectful to all other members.
- Avoid promotion or solicitation unless explicitly allowed.
- Post job opportunities thoughtfully and with transparency.
Breach of these guidelines may result in suspension or termination without refund.
Intellectual Property
Operations Nation and its community members or third parties hold the rights to the intellectual property of the materials provided within the network. This includes content created by Operations Nation as well as contributions from our members and materials licensed from third parties.
Members are granted a non-exclusive, revocable license to use such materials strictly for personal and non-commercial purposes in accordance with these Terms. This license does not transfer any ownership of the intellectual property rights, which remain with the original copyright holders.
You are expected to respect the intellectual property rights of others when interacting within the network. Unauthorized use, reproduction, or redistribution of any content without the express permission of the copyright holder is strictly prohibited and may result in termination of membership and legal action.
Cancellation & Termination
You may cancel your membership anytime via community@operationsnation.com or simply by cancelling your subscription on the Stripe portal. No partial refunds will be issued for unused periods unless required by applicable law.
Operations Nation reserves the right to suspend or terminate accounts for breaches of these Terms or behavior that undermines the integrity of the community.
Amendments to Terms
We may update these Terms occasionally to reflect changes to our services or legal obligations. Material updates will be communicated via email or posted on our website at least 7 days in advance.
Your continued use of the community after changes have been notified will constitute acceptance.
Indemnity
You agree to indemnify Operations Nation Ltd. and its team against any claims or liabilities arising from your breach of these Terms or misuse of the community platform.
Liability
We do not exclude liability where unlawful (e.g., for death or personal injury due to negligence), but otherwise disclaim liability for:
- Losses resulting from your reliance on member-shared content.
- Interruptions or unavailability of the platform.
- Third-party content or linked resources.
Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales and are subject to arbitration in London under the LCIA rules.
No Guarantees
The Network is provided "as is." We make no guarantees regarding its quality or suitability for your purposes and will not be liable if you do not conduct your own due diligence.
Severability
If any part of these Terms is deemed unlawful or unenforceable, the remaining terms will remain in full effect.
General Provisions
Notices to members will be sent through the network or directly via email when significant impacts on member rights or network use are involved.
Contact and Complaints
For questions, concerns, or disputes, please reach out to hello@operationsnation.com.
Conclusion
By participating in Operations Nation, you commit to fostering a professional and respectful environment that benefits all members. We look forward to your contributions and to supporting your professional growth.