Founder and Director of Questions @ Make Your Habits. Formerly Head of Customer Success @ Dwellant.
Michael has spent the last 15 years exploring what brilliant operations look like. Along the way he’s been part of award-winning teams, listed in (and later kicked out of) the Times Top 100, and recognised in the Best Companies to Work For. He’s a certified coach, a member of the ILM, and someone who cares deeply about how people grow at work.
In this session, Michael will focus on the power of listening — giving others the space to explore their ideas. His approach is about solving problems by asking better questions, not by telling people what to think. He’ll draw on his experience helping leaders and teams discover their own answers, so they take real ownership of the action that follows.
Join him for a workshop that will shift how you see helping others — and leave you with a new perspective on what it means to truly support someone.