The ONLY conference in Europe that is designed for YOU: the COOs, VPs of Operations, Heads of Operations, and Operations Managers who want to connect with people who get it.
London, UK
cONference 2025
Building resilience in an unpredictable world
October 20-21 · London, United Kingdom
Join us for the ONLY conference in Europe that is designed for YOU: the COOs, VPs of Operations, Heads of Operations, and Operations Managers who want to connect with people who get it.
Our theme:
How to lead in an unpredictable world by building resilience within yourself, your organisation, and the broader ecosystem
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Why ON?
Operations Nation is THE space for operations leaders to learn, connect, and grow in their careers.
We're operations leaders ourselves, so we've walked in your shoes and felt how lonely Operations can be. Not anymore though - that's what the cONference was built for.
What your ticket unlocks
Because leaders like you deserve a space to learn, connect, and feel truly understood.
Full access to the 2-day cONference experience
Step away from the day-to-day chaos to engage with top experts and thought leaders as they share actionable strategies to help you build resilience across ecosystems, organisations, teams, and within yourself.
Hands-on learning
Join interactive roundtables and fun workshops for in-depth discussions and immersive problem-solving with real-world challenges.
Powerful connections
Connect with other operations leaders, share your experiences, and get honest advice from people who really get it.
Evening social
Keep the momentum going and celebrate with us after the sessions are over!
Long-term value
Get access to session recordings and form lasting relationships to support you beyond the event.
This is more than just a conference - it’s an investment in your growth and success.
Supporter £290
£200 + VAT
This ticket is our thank you to our Early Supporters.
Sales ended: Feb 26
Early Bird £348
£290 + VAT
Get your ticket early to unlock better value.
Sales ended: May 7
Standard £396
£330 + VAT
Get your ticket - discounts might apply!
Available now
Are you a Member of Operations Nation?
Make sure to use your Member Discount at the checkout. Can’t find the code? Email us and we’ll let you know the details.
Need help getting buy-in for your ticket?
Here’s a helpful guide you can send to your CEO or manager.
A sneak peek at the cONference experience
Times and details may slightly change as we create the programme together with our community.
Day 1 - October 20
Time | Session title | Session types | Speakers |
|---|---|---|---|
9:30 - 10:00 | Registration & guided cONnection over light breakfast | BreakCommunity | |
10:00 - 10:30 | Welcome to Day 1 | Community | Aušrinė KeršanskaitėCharlene Chen |
10:40 - 11:05 | Opening keynote: The path to resilience | Keynote | Becca Sweetman |
11:10 - 11:50 | Resilience of the ecosystem: AMA with the MOFMOF Podcast team | Panel | Jonathan BullockKristen ShannonRobert StevensonBre McQuade |
12:00 - 12:50 | Vibe coding for COOs: the end of "we can't build that” | Ignite talk | Leo Hoyos |
12:00 - 12:50 | When life collides with work: insights in resilience from both sides of the table | Ignite talk | Amy Walkers |
12:00 - 12:50 | "That's f* STUPID": resilience in a world of change (& opportunity!) | Ignite talk | Milly Tamati |
12:00 - 12:50 | Not Fkn OK | Ignite talk | Will Herrmann |
12:00 - 12:50 | Hero mode is not resilience | Ignite talk | María Pía Alais |
12:00 - 12:50 | How to build long-term resilience by leaning in, not opting out of purpose and values | Roundtable | Danielle ThompsonEmily Greenwood |
12:00 - 12:50 | Transforming UK companies through US expansion and fundraising | Roundtable | Daniel Glazer |
12:00 - 12:50 | FinOps tips and hacks | Roundtable | Miriam Grant |
12:00 - 12:50 | Don't panic: the human guide to security compliance that scales | Roundtable | Tom GellMike Pearce |
12:00 - 12:50 | AI 201: beyond prompting to operating | Workshop | Caitlin FergusonMichelle Johnson |
12:50 - 14:00 | Lunch & connect | BreakCommunity | |
14:00 - 14:30 | Built to last: a leader's playbook for resilient scale | Fireside chat | Karen KerriganMichael Jansen |
14:35 - 15:05 | How to handle your first million customers without everything breaking | Fireside chat | Tom Foster-CarterCharlene Chen |
15:20 - 15:30 | Coffee break | BreakCommunity | |
15:30 - 16:20 | Combating knowledge mess | Ignite talk | Paulina Szklarek |
15:30 - 16:20 | Pocket aces don't always win | Ignite talk | Brian Snyder |
15:30 - 16:20 | Regulatory resilience in the age of AI: the place of ethics when there is no regulation | Ignite talk | Raj Mahapatra |
15:30 - 16:20 | Nobody wants to listen to a talk about security | Ignite talk | Tom Gell |
15:30 - 16:20 | Trusting your numbers: going from chaos to clarity | Ignite talk | Mike Scott |
15:30 - 16:20 | Perception vs. reality: what’s the true value of Ops? | Roundtable | Andrew Ormerod  Neda Sahebelm |
15:30 - 16:20 | From startup to scaleup: building operational excellence without sacrificing culture | Roundtable | Lu Borko |
15:30 - 16:20 | Getting lean: learning impactful ways to streamline your organisation from different business structures | Roundtable | Jasmeet ChanaSahar Khalil |
15:30 - 16:20 | Data breach ready: humans, hackers and AI | Roundtable | Kayleigh Logan-Cleghorn |
15:30 - 16:20 | Understand your financial impact as an ops leader | Roundtable | Linda Blank |
15:30 - 16:20 | Building AI-native financial processes | Roundtable | Sam Wilkinson |
15:30 - 16:20 | How to become the AI champion in your business | Workshop | Laura RosenbergerLily Fox |
16:30 - 16:45 | The Arrival Fallacy: what happens after you “make it” | Lightning talk | Michael Koenig |
16:50 - 18:00 | Closing session & connecting over nibbles | Community | |
18:00 - 20:00 | Join us at the pub for a drink! | Community |
Day 2 - October 21
Time | Session title | Session types | Speakers |
|---|---|---|---|
9:00 - 10:00 | Registration & guided cONnection over light breakfast | BreakCommunity | |
10:00 - 10:15 | Welcome to Day 2 | Community | Aušrinė KeršanskaitėCharlene Chen |
10:15 - 10:45 | Resilience in and as a practice: lessons from the COO’s seat | Fireside chat | Divinia Knowles FCMAAušrinė Keršanskaitė |
10:50 - 11:20 | Built to bounce: sharpen your strengths, master your energy | Keynote | Fiona Chorlton-Voong |
11:20 - 11:40 | Coffee break | BreakCommunity | |
11:40 - 12:30 | How to keep moving when the world stops: Lessons from an ops generalist | Ignite talk | Adwoa Osei |
11:40 - 12:30 | AI won’t replace you… but someone using it might | Ignite talk | Penny Penati |
11:40 - 12:30 | The three Ps to resilience: Process, Practice & Peace | Ignite talk | Rob Liddiard |
11:40 - 12:30 | From ops to apps: what happens when anyone can create software? | Ignite talk | Michael Skelly |
11:40 - 12:30 | Creative Operations | Ignite talk | Alberto Frías Fernández |
11:40 - 12:30 | Between identities: embracing our different possible selves as part of career change | Roundtable | Heather Mack |
11:40 - 12:30 | Global resilience in Operations: building teams without borders | Roundtable | Erin Goodey |
11:40 - 12:30 | Rethinking the playbook: laying scalable foundations that deliver impact | Roundtable | Abi Kolade |
11:40 - 12:30 | Unlocking team performance: low-budget, high-impact team building | Roundtable | Leo HoyosSanida Mujakovic |
11:40 - 12:30 | Getting ready for due diligence (or what not to f*ck up) | Roundtable | Linda LipkovaKayleigh Logan-CleghornHelen Goldberg |
11:40 - 12:30 | Unlocking ideas through movement | Movement session | Michael Hubbard |
12:30 - 13:30 | Lunch & connect | Break | |
13:30 - 13:40 | Annual Operations Compensation Survey Results | Community | Josephine Groom |
13:40 - 14:20 | Resilience by design: culture, care & people | Panel | Alex Catalán FloresCatherine YardleyNatasha MorrisonAndrew Ormerod |
14:25 - 14:40 | Leading with impact: how COOs drive growth in an unpredictable world | Lightning talk | Prameet (Polly) Dhaliwal |
14:40 - 15:10 | Coffee break | BreakCommunity | |
15:10 - 16:00 | Operating through the storm | Ignite talk | Lorysa Rossnagel |
15:10 - 16:00 | Turning privacy into a competitive advantage | Ignite talk | Kayleigh Logan-Cleghorn |
15:10 - 16:00 | Beyond cost: the true value of global talent | Ignite talk | Elvin Aliyev |
15:10 - 16:00 | Resilience redefined | Ignite talk | Stephanie Melodia |
15:10 - 16:00 | Resilience by design: modern leadership for a less-conscientious, more-anxious era | Ignite talk | Maddie Fox |
15:10 - 16:00 | CEO + COO = magic (or misery?) | Roundtable | Emilie Blauwhoff |
15:10 - 16:00 | From bottleneck to coach: build a high-agency culture that runs faster without you | Roundtable | Catherine FenwickLir Cowman |
15:10 - 16:00 | Critical success: gameplay at work | Roundtable | Jess Leonard |
15:10 - 16:00 | When Ops meets AI: how to prepare for change without losing control | Roundtable | Michael Skelly |
15:10 - 16:00 | Scaling without stumbling: building financial resilience in global expansion | Roundtable | Mike ScottRyan Snape |
16:00 - 17:00 | Together we go: closing reflections on resilience | Community | Charlene ChenMikaila Kelly |
18:00 - 20:00 | Join us at the pub for an evening social with games! | Community |
Explore the topics
Expect high-impact topics designed to help you lead with clarity, strength, and confidence.
Meet our Featured Session Speakers
Director of Operations @ Lafiya Nigeria. Formerly Director of Operations @ Charity Entrepreneurship/AIM, Head of Operations @ Suvita.
Operations Consultant. Formerly Director of Operations @ Hatch Enterprise UK, Operations & HR Director @ GrantTree, Director of Services @ Kendle Healthcare.
Co-Founder of Operations Nation. Formerly Head of Ops @ Reframe, Sphere (Acquired by Twitter), DICE, Director of Ops @ Just Eat for Business, YPlan.
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Executive Coach, Team Coach & Advisor @ Evolution.
Director of Operations and Experience @ Operations Nation.
Leadership Coach. Formerly Director of Operations @ Capital on Tap; Chief of Staff @ Capital One.
Co-Founder of Operations Nation. Executive Director @ Ezrah Charitable Trust. Formerly COO @ AZA Finance, Lantum.
The COO Coach. Founder @ London COO Roundtable. Formerly Director, COO & CFO @ Mind Candy.
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COO & Co-Founder @ The Portfolio Collective.
Co-Founder & COO @ Gigantec.com. Formerly the first Chief of Staff @ Google and COO @ Softbank.
Co-Founder & COO @ Compensation IQ
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COO @ Moneybox. Formerly COO @ Seedrs, Director @ UK Crowdfunding Association.
COO @ Dexory. Founder and CEO @ Highliner Technology. Formerly COO @ Oxford Ionics, General System
BizOps & Special Projects @ 9fin, Manumit Capital. Formerly Head of Operations @ Zen Educate, Creative Content Agency; GTM Lead @ Hoick, HOVE Institute.
COO @ Tucows. Formerly COO @ Time Doctor, Sweet.
Strategic business advisor, trauma-informed community organiser and group facilitator. Content Development Manager @ Operations Nation.
COO @ WeFlex. Formely COO & Co-Founder @ Paid.
COO @ Enterprise Nation. Founder @ Girls In Movement, Changemaker Adviser @ Sisterhood.
COO @ Techspace. Formerly Co-Founder @ Vala Health.
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Co-Founder & CEO @ Cherrypick. Formerly COO @ Monzo Bank, Co-Founder @ Curve.
Meet our Breakout Session Speakers and Facilitators
COO at Visibly. Formerly Global Restaurants Programme Manager @ Deliveroo, Head of Finance and Customer Success @ Stashbee.
Strategic Operator | Head of UK Mayors’ Network. Formerly Strategy and Portfolio Management Lead/Chief of Staff @ PwC, Co-Founder and Operations Director @ Sankofa Care Ltd.
Deputy Head of Operations @ Hexarad. Formerly Chief of Staff @ Opvia.
Founder @ Start Ops. Director of Operations @ Spika Tech. Formerly Studio Director @ Kuato Studios.
Operations Consultant. Formerly Director of Operations @ Hatch Enterprise UK, Operations & HR Director @ GrantTree, Director of Services @ Kendle Healthcare.
Co-Founder & COO @ Aide Health. Formerly COO @ Black Swan Data, Executive Business Director @ AKQA.
Founder & CEO @ COOPilots.io. Formerly Director of Client Success @ Three Five Two, Associate Director @ Curiosity Lab at Peachtree Corners.
Director of Operations @ Axiom Maths
Head of Operations @ Greenheart. Formerly Founder @ Unthread Advisory, COO @ Two IP, Head of Client Services @ Orphans Press.
Partnerships Manager @ Oyster HR.
Chief Operating & Product Officer @ Kwara. Formerly Co-Founder & CFO @ TopUp Mama.
Head of Operations @ Greenhouse Communications. Formerly Operations Content/Data Editor @ IMDb.com.
Director of People Services @ OysterHR.
Director of Strategy and Operations @ the IDEA Lab at Imperial Business School. Formerly Chief of Staff @ Meta.
Co-Founder & COO @ LegalEdge.
Head of People & Founder @ HLSTK Labs. Formerly People Operations Lead @ RORA, Head of People @ Vaticle, Resourcing Lead @ Protection Group International.
Operations Director @ Multicultural Marketing Consultancy (MMC). Formerly Operations Lead @ WeAre8, Senior Operations Consultant @ Highliner Technology.
Director of Operations @ Gamesight.
Lead DPO @ Trust Keith.
COO @ Artanis, Operational AI Consulant, Co-Founder @ Laylo. Formerly COO @ Naked Wines.
COO & Co-Founder @ Campfire Company.
COO @ RunYourself. Formerly Head of Operations @ Bloom Coaching, Associate Director of Operations @ Mind Gym.
COO/CFO & FinOps Lead @ RORA.
Head of Accounting @ Onside Accounting.
Operations Consultant & Coach for startups and SMBs incl. ECA International, YLD, AKQA, Potato, and many more.
Founder @ Precision & Wit. Formerly Operations Director @ code d’azur, Senior Program Director @ Ogilvy Singapore.
Chief of Staff @ Manychat. Formerly Senior Manager Business Operations @ Intercom, Global Business Operations Assistant @ Deliveroo.
Fractional Chief People Officer @ MadFox Group. Formerly Chief People Officer @ Lantum, Interim People Director @ Trint.
COO @ Abatable.
Founder and Director of Questions @ Make Your Habits. Formerly Head of Customer Success @ Dwellant.
CEO @ Stacker.ai.
Founder @ Ideal Intelligence AI. Formerly Global Head of Operations @ Littlepay, Head of UK & Ireland @ Fexco.
Co-Founder @ ISO Serious.
Commercial Director @ Onside Accounting.
Founder @ Generalist World.
Head of FinOps @ RORA.
Fractional COO & Founder @ keshty, fractional COO @ MindsetShift, Wealthbrite, Scale Advisor @ DOHE
Head of Operations @ Mooncup. Formerly PMO Lead @ INFARM, Founder & CEO @ Lover Beauty.
Operations Manager @ Octopus Money. Formerly Head of Operations @ Addition, Helm (formerly The Supper Club), Chief of Staff @ Ok Mentor, Laka.
Senior Counsel & Executive Advisor @ Wilson Sonsini.
EOS Implementer, Founder @ Mission Group. Formerly Co-Founder and CEO @ Yapily (acquired by Sona, backed by Google).
Managing Director @ Onside Tax.
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Associate Director, Financial Operations & Administration @ Human Rights Watch.
CEO, Co-Founder, and formerly COO @ RORA.
Founder & CEO @ Bloom, Keynote Speaker, Podcast Host @ Top 20 Business Show, Growth Consultant, Advisor, VC Scout @ Ada Ventures. Formerly Co-Founder @ BOMBA, The Hustle Awards Judge 2022 & 2023.
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Co-Founder @ ISO Serious.
Fractional COO/CFO, CFO @ Cubitts. Formerly Chief Strategy Officer @ Campaign Against Living Miserably
You’ll be in great company!
Operations leaders from these incredible organisations (and plenty more!) have already got their tickets to join us:
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What others have said
Meet our Sponsors and Affiliates
Gold Sponsors
Wondering how to grow your team faster across borders?
Meet Oyster: a global employment platform that enables businesses to hire compliantly, pay, and provide employee benefits world-wide. Work with great talent in 180+ countries without opening entities and navigating complex local laws.
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Oyster also helps companies with global payroll in countries where they already have legal entities
Onboard, pay, manage and care for full-timers and contractors - all with accurate and deep local knowledge. This way, companies can look for talent anywhere in the world and let Oyster handle compliance, payroll, and employee benefits.
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Are you currently running everything on spreadsheets?
What if you created an app your business actually needs?
Meet Stacker: a flexible software platform, turning your team’s data into high-impact business apps.
Stacker works from the mission that building software should be incredibly easy. Everyone should have access to creating the software tools they need, without developers, designers or the drama. Craft bespoke software tools for your bespoke operations.
Silver Sponsors
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Nature-based company offsites
ISO 27001 implementation support
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Accounting and tax services for startups
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Fractional FinOps and PeopleOps teams for startups and beyond
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Data protection experts (dedicated team backed up by software)
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Law firm focused on U.S. launch, expansion, fundraising, partnerships, M&As, and IPOs
Bronze Sponsors
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Affiliates
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Get your brand seen by Europe’s top operations leaders!
This is not your average business event - it’s a community-powered, no-fluff experience packed with energy, insights, and authentic connections.
🎯 Reach a targeted audience: Connect directly with operations leaders and decision-makers in startups and scaleups.
🚀 Amplify brand visibility: Showcase your brand across all event channels - before, during, and after the cONference.
🧠 Lead the conversation: Establish your brand as a thought leader and help shape the future of operations.
🤝 Drive quality leads: Get to network directly with high-potential clients and partners.
Check out our previous cONferences:
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Got a question?
Reach out to us at events@operationsnation.com for anything you need.