Logo
  • About Us ⇣
  • Community ⇣
  • Learning ⇣
  • Events ⇣
  • LOG IN
JOIN US

cONference 2024

Date
Oct 25, 2024 → Oct 26, 2024
Description

Speakers
Type
https://lu.ma/conference2024?utm_source=website

WHERE? Glaziers Hall, London, United Kingdom

WHEN? 25-26 October (Friday and Saturday)

WHO? COOs, Heads of Ops, Directors of Ops, VPs of Ops, and many other operations leaders from startups and scaleups

WHAT?

40+ interactive roundtables 💬

24+ inspiring speakers 💡

2 full days of community and learning ✨

https://lu.ma/conference2024?utm_source=website

SPEAKERS

PARTNERS

ATTENDEES

PROGRAMME

FAQs

What’s included in your ticket? 🎟️

  • Two days of learning: plenary sessions, roundtables, activities, and more 🧠
  • Countless structured and unstructured networking opportunities with your fellow operations leaders 👋
  • Access plenary session recordings after the cONference 🍿
  • Opportunity to get your professional headshot taken on Saturday 📸
  • Goodies and swag from Operations Nation and our Partners 🕶
  • Delicious breakfast and lunch on both days 😋
  • Two evenings of fun and connection (with both alcoholic and non-alcoholic beverages) 🎉

Our theme this year: Evolution 🌱 

Through various interactive experiences, we’ll be focusing on:

  • Your personal growth as an ops person: including the importance of mentorship, and exploring diverse career paths in operations)
  • Progress in internal operations: the opportunities and challenges of evolving technologies, practical applications of various tools and automations, and the growing role of AI in operations
  • Reframing operations externally and our shared mission to help everyone recognise the strategic value of operations

Plenary sessions 💡

How to Navigate Your Squiggly Ops Career PathHow to Navigate Your Squiggly Ops Career Path
How to Navigate Your Squiggly Ops Career Path
October 25, 2024 10:20 AM (GMT)
Oct 25 - Fri
Theme: Evolution of Self
Format: Panel
Charlene ChenFreddy HareFilip SzczecinskiFilip SzczecinskiSouky DolinsekJie Low
Lunch and Learn: Ask Three Seasoned Ops Leaders AnythingLunch and Learn: Ask Three Seasoned Ops Leaders Anything
Lunch and Learn: Ask Three Seasoned Ops Leaders Anything
October 25, 2024 12:00 PM (GMT)
Oct 25 - Fri
Theme: Evolution of Self
Format: AMA
Kristen ShannonJonathan BullockRobert Stevenson
How to Leverage AI as You Scale OperationsHow to Leverage AI as You Scale Operations
How to Leverage AI as You Scale Operations
October 25, 2024 1:20 PM (GMT+1)
Oct 25 - Fri
Theme: Evolution of Company
Format: Panel
Sarah TouzaniBrian SnyderMinisha GoelLaura Rosenberger
How to Show VCs the Power of Operational ExcellenceHow to Show VCs the Power of Operational Excellence
How to Show VCs the Power of Operational Excellence
October 25, 2024 3:20 PM (GMT+1)
Oct 25 - Fri
Theme: Evolution of Ecosystem
Format: Panel
Bethany AyersElani BuchanWill Herrmann
Comedic Keynote Comedic Keynote
Comedic Keynote
October 25, 2024 5:00 PM (GMT+1)
Oct 25 - Fri
Theme: Evolution of Ecosystem
Format: Keynote
Sharath Jeevan OBE
Fireside Chat: How to Evolve as an Ops Leader as an Organisation EvolvesFireside Chat: How to Evolve as an Ops Leader as an Organisation Evolves
Fireside Chat: How to Evolve as an Ops Leader as an Organisation Evolves
October 26, 2024 10:15 AM (GMT+1)
Oct 26 - Sat
Theme: Evolution of CompanyTheme: Evolution of Self
Format: Fireside
Elain TsePranuthi Chander
Storytelling Session: Ops TalksStorytelling Session: Ops Talks
Storytelling Session: Ops Talks
October 26, 2024 1:00 PM (GMT+1)
Oct 26 - Sat
Theme: Evolution of Self
Format: TEDx style
Pete FinlayMilly BarkerTy Wolfe-JonesTy Wolfe-Jones
Storytelling Session: Failure FairStorytelling Session: Failure Fair
Storytelling Session: Failure Fair
October 26, 2024 3:30 PM (GMT+1)
Oct 26 - Sat
Theme: Evolution of Self
Format: TEDx style
Elin NgDavid Fogel
Musical Session: How to Find Your Voice in OperationsMusical Session: How to Find Your Voice in Operations
Musical Session: How to Find Your Voice in Operations
October 26, 2024 4:15 PM (GMT+1)
Oct 26 - Sat
Theme: Evolution of Self
Format: Musical session
Lizzie Holmes

Interactive roundtables and activities 💬

Over the last 7 years of Operations Nation (including our early communities of Ops Stories, COOhort, and COO Stories), we’ve run hundreds of roundtables, both in real life and online.

We found that community-led roundtables are a wonderful way to connect with peers who’re going through a similar challenge / stage of development.

The format is simple: someone kicks off with a challenge they’re currently facing, or a topic at the forefront of their minds, and then the conversation begins.

When you join a roundtable, you can participate as much or as little as you’d like.

We hope that the discussion will be engaging enough for you to want to share your experiences with others. But we also know that sometimes it can be daunting to speak up in front of people you don’t yet know, so it’s totally fine if all that you say is your name during introduction.

We’ll be running over 40 roundtables and activities across the two days:

  • Connect and discuss a topic of interest in small groups of 10-20 people.
  • All roundtables and activities will be community-led and partner-led.
  • Roundtable topics are informed by everyone who’ll be at the cONference - when you register, you’ll have an opportunity to let us know what you’re expecting to discuss at our event, and we take your opinion/request seriously!
  • You will be able to sign up to specific roundtables and activities before the cONference.

Partner-led roundtables:

Register to see the full list of sessions!

Title
Main topics
Facilitator(s)
US Expansion & Fundraising

- What does it take for a UK/EU tech company to compete and win in the US? - How do we meet the expectations of US investors, commercial partners, employees, and acquirors?

Wilson Sonsini
From Ops to Tech: Navigating the path to becoming more technical

- How do we upskill technically by 1%, 10% or even 50%? - What does “more technical” look like and why does it even matter?

Keel
ESG & Insurance: How to keep up with ESG risks

- What makes a strong ESG framework? - What are the integral types of insurance? - How do we improve ESG in our businesses?

Capsule
How to maintain sanity as you move from 1 to N: Strategies for scaling operations efficiently while staying lean and agile

- What are the typical pains we encounter during rapid growth? - How do we scale operations without sacrificing agility?

Stacker
Operationalising Legal: dos & don’ts for scaling 

- What does “good” look like for legal operations as you scale? - What’s the Legal Goldilocks Principle and how do we use it to get things right? - What legal resourcing models are available and when should we use which one? - What tech should we use to manage risk and compliance?

LegalEdge
The classic debate: Generalist vs. Specialist—this time, with real answers

- When should we hire a specialist or a generalist based on the company’s stage and goals? - What are the financial and operational benefits of specialist and generalist hires?

RORA

Community-led roundtables:

Register to see the full list of sessions!

Title
Main topics
Facilitator(s)
Mentorship and Coaching Magic: Unlocking Your Full Potential in Operations

- What is coaching and what isn’t? - What is mentorship? - How do we use both? - How do we find the right coach or mentor?

Ty Wolfe-JonesTy Wolfe-Jones
The Fractional COO: Transitioning your Ops career from full-time to portfolio

- What’s it like to work as a Fractional COO (no BS)? - How should we position ourselves in the market? - What should we consider before transitioning from full-time to fractional?

Neda SahebelmNeda Sahebelm
The Chief of Staff: The Ultimate Ops Strategist

- What is the purpose and value of the role of a Chief of Staff? - What’s the difference between a CoS and a COO? - How do I get into a CoS role - and what’s next from there?

Jeremy CostaJeremy Costa
Automate to Elevate: Leveraging No-Code Solutions for Maximum Efficiency

- When should / shouldn’t we automate processes? - Why it is useful to keep up with automations / AI changes? - Current challenges and best practices

Filip SzczecinskiFilip SzczecinskiClaudia CafeoClaudia Cafeo
Process Overload: When Standardising Becomes Counterproductive

- How do we identify where we need more processes and where we don’t? - When does a process become a process for process’ sake? - How do we get better outcomes, faster?

Sabrina CastiglioneSabrina Castiglione

Why attend? ✅

Here’s why you should attend cONference 2024Here’s why you should attend cONference 2024
https://operationsnation.com/events/conference-2024/all-the-reasons-to-attend
Here’s why you should send your operations leader to cONference 2024Here’s why you should send your operations leader to cONference 2024
https://operationsnation.com/events/conference-2024/heres-why-you-should-send-your-ops-leader-to-conference-2024

You’ll be in great company! ✨

  • 70% of all attendees are the most senior operations leaders in their companies: COOs, Operations Directors, VP Ops, Heads of Operations and the likes.
  • 20% of all attendees are aspiring operations leaders.
  • 10% of all attendees are company founders who also wear operations hats as well as professionals in other roles who, for one reason or another, are curious about operations (we don’t blame them!)
  • Most of our cONference attendees represent Seed to Series B companies.
https://lu.ma/conference2024?utm_source=website

What our attendees are saying about cONference 2023:

“I met so many great people (new friends and old), I heard some really thought-provoking and exciting points of view, and I was so honoured to get the chance to share my opinions as a speaker.” - Milly Barker, Fractional COO at Pay As You Go COO
“...the talks were really thought out and the speakers really put themselves out and showed a lot of vulnerability in sharing their stories.” - Ilaria Barbon, Operations Lead at FLOX, former COO of Ok Mentor
“Lots of insights from great speakers! Got to see some of the community in person for the first time too so that was really nice. Just felt very supported in the community.” - Jasmeet Chana, Operations Director at Multicultural Marketing Consultancy
“What a fantastic event! The sessions were super informative and insightful, and the  networking opportunities were super valuable.” - Cibelle Michepud, Senior Director of Operations at ICP
“Best conference ever!!!!!” - Penny Penati, Head of Operations, Addition
“Lots of ideas, motivation, and also comfort that Ops is hard and mistakes are part of the role!” - John Taylor, COO at Minviro
“Great to hear insights from other industry experts and to meet others from different businesses facing similar challenges.” - Nicola Bradshaw, Head of Operations at Scan.com
“A reminder of the breadth, quality and diversity of Ops leaders. Great networking opportunity and a very positive, uplifting outlook on the future of the discipline.” - Tom Fraine, Co-CEO (formerly COO) at Zoa
“Honestly amazing! As someone in ops I do really sometimes feel very alone and unseen and it is communities like these that help me on my hard days!” - Sumé von Berg, Director of Finance and Operations at Attio
“Incredibly insightful day and great to network with fellow ops geeks. 10/10!” - Matthew Robinson, Operations Director at Cuvva

Speakers 👋

Aušrinė KeršanskaitėAušrinė Keršanskaitė
Aušrinė Keršanskaitė

Co-Founder of Operations Nation. Formerly Head of Ops @ Reframe, Sphere (Acquired by Twitter), DICE, Director of Ops @ Just Eat for Business, YPlan.

Bethany AyersBethany Ayers
Bethany Ayers

Co-host of The Operations Room podcast, COO @ Peak Sr VP Strategy @ NewVoiceMedia.

Brian SnyderBrian Snyder
Brian Snyder

Co-Founder & COO @ Aide Health. Formerly COO @ Black Swan Data, Executive Business Director @ AKQA.

Charlene ChenCharlene Chen
Charlene Chen

Co-Founder of Operations Nation. Executive Director @ Ezrah Charitable Trust. Formerly COO @ AZA Finance, Lantum.

Claudia CafeoClaudia Cafeo
Claudia Cafeo

Senior Community Specialist @ NoCodeOps (acquired by Zapier)

David FogelDavid Fogel
David Fogel

Fractional CCO/COO, Co-Founder @ Bramble Club, Alma Angels. Venture Partner @ Climate VC. Co-Founder & Leader @ Israeli Tech Parliament. Formerly CCO/COO @ Wefarm, Co-Founder @ ADV.

Elain TseElain Tse
Elain Tse

COO @ Ember. Formerly COO @ Bird Eats Bug, Sideways 6, Passion.io.

Elani BuchanElani Buchan
Elani Buchan

Fractional COO, Head of Operations @ Bondaval. Formerly COO @ Concured, Head of Operations @ Mint & Co, Tabl.

Elin NgElin Ng
Elin Ng

Chief of Staff @ Griffin. Formerly Co-Founder & COO @ Salve (exited).

Filip SzczecinskiFilip Szczecinski
Filip Szczecinski

Business Operations Manager @ Plane, Operations Consultant @ Exciting Ops. Formerly Head of Ops @ HCM Deck, CallPage.io.

Freddy HareFreddy Hare
Freddy Hare

Ops Director @ Islands Chocolate. Formerly COO @ Vitl.

Jeremy CostaJeremy Costa
Jeremy Costa

Senior Director of Operations @ The Chief of Staff Association

Jie LowJie Low
Jie Low

Business Impact Manager at Modulr. Formerly Chief of Staff @ Lantum, Head of Ops & People @ Beam, COO @ ManíLife.

Jonathan BullockJonathan Bullock
Jonathan Bullock

Co-Founder & COO @ Gigantec.com. Formerly the first Chief of Staff @ Google and COO @ Softbank.

Kristen ShannonKristen Shannon
Kristen Shannon

COO @ Dexory. Founder and CEO @ Highliner Technology. Formerly COO @ Oxford Ionics, General System

Laura RosenbergerLaura Rosenberger
Laura Rosenberger

COO @ Artanis, Operational AI Consulant, Co-Founder @ Laylo. Formerly COO @ Naked Wines.

Lizzie HolmesLizzie Holmes
Lizzie Holmes

Head of Operations @ SurrealDB, Founder @ DEBUT, Opera Singer.

Milly BarkerMilly Barker
Milly Barker

Founder @ Pay As You Go COO. Serial COO across industries and sectors.

Minisha GoelMinisha Goel
Minisha Goel

Founder @ MindShift AI, Gen AI Consultant and Trainer. Formerly Head of Ops @ Faethm by Pearson

Neda SahebelmNeda Sahebelm
Neda Sahebelm

Fractional COO & Founder @ keshty, fractional COO @ MindsetShift, Wealthbrite, Scale Advisor @ DOHE

Pete FinlayPete Finlay
Pete Finlay

Fractional COO. Formerly COO @ Encore Musicians, Coconut and Songkick, Co-Founder & CEO @ Silicon Milkroundabout.

Pranuthi ChanderPranuthi Chander
Pranuthi Chander

COO @ Subak. Formerly Head of Ops @ Faculty, Corethree, Head of Product & Proposition @ GDPQ.

Robert StevensonRobert Stevenson
Robert Stevenson

COO @ Techspace. Formerly Co-Founder @ Vala Health.

Sarah TouzaniSarah Touzani
Sarah Touzani

Co-Founder & CEO @ Waggle AI. Formerly COO @ Creditspring, Director of Ops @ PassFort.

Sharath Jeevan OBESharath Jeevan OBE
Sharath Jeevan OBE

Executive Chairman @ Intrinsic Labs. Founder & CEO @ STIR Education. Formerly Founding CEO @ Ambition School Leadership

Souky DolinsekSouky Dolinsek
Souky Dolinsek

COO @ Goodsted fractional COO/Director of Operations. Formerly Founding CEO @ ZING, Head of Finance & Ops @ Valuedynamx.

Ty Wolfe-JonesTy Wolfe-Jones
Ty Wolfe-Jones

Startup COO Sherpa. Co-Founder & Co-Host at Climate Mayhem podcast. Formerly COO @ Wrench, General Manager @ DoorDash, Ops & Logistics @ Uber

Will HerrmannWill Herrmann
Will Herrmann

Fractional COO/CFO, CFO @ Cubitts. Formerly Chief Strategy Officer @ Campaign Against Living Miserably

Partners 🙌

We partner with companies whose products and services truly bring value to operations leaders and we work together with our partners to create an unforgettable experience for our attendees.

This includes:

  • the content of the event in the form of collaborative roundtables that foster deep and meaningful interactions
  • the physical aspects such as the venue, the food, the beverages, and the after-party
https://docs.google.com/forms/d/e/1FAIpQLSdc71NXJKI_pxA_SYpzHL-jTHnV8Sva9dj0J6M-kbbNdEzeuQ/viewform

Our cONference 2024 partners:

CapsuleCapsule
Capsule

Insurance for growing businesses

CausalCausal
Causal

The finance platform for startups

KeelKeel
Keel

Programmable operations platform

LegalEdgeLegalEdge
LegalEdge

Fractional legal counsel services

PayFitPayFit
PayFit

Smart, simple & stress-free payroll software

RORARORA
RORA

Fractional FinOps teams for startups and beyond

StackerStacker
Stacker

Customisable software powering your operations

Wilson SonsiniWilson Sonsini
Wilson Sonsini

Law firm focused on U.S. launch, expansion, fundraising, partnerships, M&As, and IPOs

We’re also grateful to our cONference affiliate partners who provided free or heavily discounted products and services. It truly takes a village!

Nutcase NutsNutcase Nuts
Nutcase Nuts

Organic slow roasted nuts

Startups MagazineStartups Magazine
Startups Magazine

Magazine for tech startups

Coco di MamaCoco di Mama
Coco di Mama

Elevate breakfasts and lunches with Coco di Mama office catering

MooncupMooncup
Mooncup

Period care

FAQs ℹ️

‣
What are the dates and times?
‣
Where is the venue and how do I reach it?
‣
Is the venue accessible for all?
‣
Is there a cloakroom in the venue?
‣
Is there a discounted accommodation I can book?
‣
Do you offer travel discounts if I’m coming from outside of the United Kingdom?
‣
Are there discounts for teams?
‣
I have dietary requirements, will there be food for me?
‣
Are there tickets for one day (e.g. Friday only)?
‣
How do I get a VAT receipt for my ticket?
‣
Can I use my L&D budget to cover my ticket?
google9b0557fb7b48712b.html0.1KB
Logo

Who we are

About us

The team

Partners

Community

Why join?

Apply here

Log in

Upcoming events

cONference 2025

Resources

Newsletter

COO Survival Guide

COO Course

The legal bits

Terms & conditions

Privacy policy

Operation Nations @ all rights reserved. Developed by NotionFlows

LinkedInYouTube