Dear Manager/CEO,

Do you want your organisation to thrive? 👀

Then you need operational excellence.

(That delicate balance of the right people, the right systems, and the right processes.)

Who's responsible for achieving this? That's right, your COO*.

They might be called VP/Director/Head of Operations - but no matter the title, it's up to them to make sure everything runs smoothly as your business grows.

So how do you make sure that your COO is equipped to handle the challenges of scaling?

Until now, the answer to that has been super confusing. But we're here to help:

Send your operations leader to ON’s COO Course - built by operations leaders for operations leaders! ✨

🤔 Why should my COO do this Course?

Increase their confidence 💪

We require participants to fill out an Operations Leadership Competency Scorecard before and after they take the Course.

Our latest results showed that most participants’ confidence increased by 20-30%. Confident operations leaders identify and solve problems more quickly and effectively.

Help your company thrive 🚀

In a down-market, it’s never been more critical for companies to do more with less human and financial capital.

Operations leaders are the ones who will put the right people, systems and processes in place to optimise your company’s success - increasing profit and reducing costs in your business.

Build your own operations hive mind 🧠

Through the Course, your COO will gain access to a highly engaged community of fellow operations leaders.

These operational experts can give your COO real-time advice that will help them through all the various trials of scaling.

🧾 How do I ensure the quality of this Course?

The proof is in the pudding: we've received an average rating of 9/10 from the six cohorts we’ve led over the past 2+ years (124 participants in total).

Here are some more detailed reviews straight from our participants:

I started this course halfway through a growth path to COO where I was mostly terrified and felt like a fraud for even being offered the position. I leave this course a confident operator, excited to complete my growth objectives this month and get that C title because I DESERVE IT!

I am excited about my future and I feel like I have the tools to COO the current company I'm working for, as well as how to approach my roles in the future in different companies. Imposter syndrome - begone! The ON team manages this journey with incredible thoughtfulness and creates a vibrant safe space to share and learn. Wednesdays became my favourite days and it felt so empowering to be able to bring back something into my work every single week!

~ Ilaria Barbon, COO @ FLOX

Participating in the COO course has been a game-changer for me both personally and professionally. It helped me reframe how I approach operations not just as a series of tasks, but as a strategic, mission-critical function that shapes the future of the organization. I learned how to better manage upward, how to create clarity around capacity and structure, and how to align operations with our long-term goals.

The live sessions were engaging, the frameworks practical, and the community incredibly supportive. This course isn’t just for those new to operations it’s for anyone who wants to grow as a strategic leader, build systems that last, and connect with brilliant minds across the sector. I’m walking away more confident, more equipped, and more inspired to lead. I highly recommend it.

~ Dr. Dameon Lutz, Head of Operations @ BASIS Ed Texas

Attending this course over the past 11 weeks has provided me with a solid foundation of what to expect as an Ops leader. Not only has it taught me so much more about running operations in a company but it has validated the work I've already been doing.

We covered a variety of important topics, like leading with a clear strategic vision, planning for the future, managing upwards, and improving how our team performs. We also learnt how to budget and forecast finances accurately as well as communicate effectively both inside and outside the company. This course has really broadened my knowledge and given me practical skills to be a great Ops leader.”

~ Leah McCarthy, Operations Manager @ Lavanda

“It's an excellent survey curriculum addressing a different aspect of a COO's role each week. Additional topics on self-awareness and resilience round out a course with guest speakers, solo & group activities, and many helpful resources.

Shout-out to Charlene Chen and Bre McQuade (course facilitators) and the rest of the cohort for a great experience. It's not a surprise that a course developed and run by COOs is well-organized and professionally delivered! ON is based in London, so the sessions were quite early in the morning for me, but definitely worth it.”

~ Scott Caltagirone, COO @ Element 84

I recommend the COO Course to any ops leader out there looking to confirm their knowledge, expand it or simply fill the gaps. With such a wide range of topics it really makes you understand what it takes to be a COO/run a company. It made me think in a different way about things and has given me lots of ideas to implement. Very valuable and at the same time fun - the course format with lots of people interactions really allowed for this.

~ Wendy Elzinga, Head of Operations @ Karma Kitchen

“This course has been instrumental in deepening my understanding of the various aspects of the COO role. It was truly worth it, and I'm pumped for what's to come! 🔥”

~ David Talbert, Education Director @ Valantis Group

“It's been an excellent and jam-packed learning journey alongside a cohort of fantastic fellow aspiring COOs, covering all bases from strategic planning and organisational design to managing teams laterally and self-awareness/resilience. So much knowledge gained, which has already helped to grow my confidence as a future ops leader.”

~ Gracie Jones, Head of Programmes & Operations @ OneTech

💸 How much does the Course cost?

For context: the only other COO Courses that exist are taught at universities like MIT or INSEAD, and they are priced at $25,000.

💡 I’d like to know more about the Course!